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Insurance Coverage

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Trip deposits are non-refundable and balance payments are only partially refundable. Therefore, it is prudent for you to protect your investment against trip cancellation, interruption, delays and unforeseeable expenses.

Standard travel insurance provides coverage for:

At a minimum, the insurance should protect you against trip cancellation and trip interruption, should you need to cancel your trip due to circumstances such as training injuries or sickness or emergencies.

High Altitude Trekking Insurance Coverage

Your travel insurance must cover high altitude trekking up to 6,000 meters to be eligible for rescue by Kili MedAir – a private company which provides medical support and helicopter evacuation. 

Without a client’s verified travel insurance with this specific coverage, Kili MedAir will not initiate a rescue operation on the mountain. This is not to be confused with coverage for “mountaineering” or “mountain climbing,” which most insurance will not cover.

Recommended Kilimanjaro Travel Insurance

For our customers residing in the USA, we recommend that you obtain Travel Guard’s Deluxe, Preferred or Essential plans, which provide coverage for high altitude trekking, trip cancellation, interruption and delay; lost, stolen and damaged baggage; medical expenses and emergency medical evacuation; and luggage delay, for a low cost.

For our international customers, we recommend that you obtain travel insurance through World Nomads.

Climbers are strongly advised to obtain travel insurance immediately after booking their trip. Travel Guard insurance covers trip cancellation due to pre-existing conditions only when insurance is purchased within 15 days of booking. Clients must be able to provide proof of insurance to staff upon request. Clients who fail to obtain travel insurance will not be allowed to climb.